Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal information (name, email address, phone number)
• Health and fitness information you share with us
• Payment information (processed securely via Razorpay)
• Progress photos and measurements (with your consent)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our fitness coaching services
• Create personalized workout and nutrition plans
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Track your fitness progress and adjust programs accordingly
• Send promotional communications (with your consent)

3. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway. We do not store your complete credit card or debit card details.

4. Third-Party Services

We may share your information with third-party service providers including:

• Razorpay: For secure payment processing
• Google Analytics: For website analytics and performance monitoring
• WhatsApp Business: For communication and support

These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact for Privacy Concerns

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@fitifylab.com
Phone: +91 9876543210